Telephone cooperative Pioneer, located in Kingfisher, Oklahoma, announced today that it’s selected Monolith Software as the service assurance platform for its OSS platform.

 

Pioneer said it opted for Monolith software as the company was looking to ensure that its service delivery network operates at peak levels.

 

Pioneer says it’s followed a very rigorous procedure to select the vendor for this job. It first researched the companies in the industry that provided solutions with the advanced functionality that they were looking for. Pioneer then issued an RFP to six different software vendors. The company then narrowed the vendors to a select group to present their capabilities after reviewing their responses. Pioneer ultimately chose Monolith Software after a highly successful live demo, an on-site meeting with the Pioneer team in Kingfisher, substantial follow-up questions and due diligence, company officials say.

 

Before selecting Monolith, Pioneer used HP OpenView to monitor a subset of their service delivery infrastructure, according to the company. The driver for Pioneer’s OSS Project was to build a forward looking system capable of delivering alarm & surveillance management, event management, monitoring of operational metrics and Service Level Agreements, tracking of availability and performance management, and the ability to monitor new applications and services such as IP video as they are rolled out, company officials say.

 

“We are pleased to have Pioneer as a new customer of ours. Their needs and our ability to meet them are very well aligned. We look forward to a strong ongoing partner based relationship with the Pioneer team,” said Jeff Parker, president of Monolith. “Pioneer is another example of Monolith’s excellent fit for Service Provider organizations. We offer time to value and a return on investment that is vastly superior to that of our competitors.”

 

One of the main objectives of the company was to deploy the new OSS software solution in conjunction with construction of their new Network Operations Center, according to the company. The company believes that Monolith offers the most functionality, and a superior interface. Also, Monolith could provide its solution over the course of a six week project.