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Envox Worldwide, a provider of IP-based voice solutions has introduced Envox CT ADE (News - Alert) (Computer Telephony Application Development Environment) 10, a major upgrade to the most widely used interactive voice response (IVR
 ) development tool in the industry.
Envox (News - Alert) CT ADE is a rapid application development (RAD) toolkit developed with the aim to enhance voice and video communication solutions. The toolkit offers total access to Dialogic (News - Alert) telephony hardware and software interfaces and control of speech products. Key enhancements in Envox CT ADE 10 include the ability to create leading-edge IP communications solutions, including video messaging, SMS, and conferencing solutions, and compatibility with service oriented architectures through support for the VoiceXML (News - Alert), MRCP, and SIP standards.In addition, Envox CT ADE is tightly integrated with the latest automated speech recognition (ASR) and text-to-speech (TTS) engines from Nuance (News - Alert) Communications, a leading provider of speech solutions for businesses and consumers around the world. "The expanded capabilities of Envox CT ADE 10 ensure that service providers and enterprises can dramatically lower the cost and decrease the effort needed to create cutting-edge voice solutions, such as revenue-generating video, voice and data services, IP-based IVR and contact center solutions, speech-enabled self-service solutions, and unified communications solutions," said Leo Casey, president and CEO of Envox Worldwide. Some of the upgraded features of Envox CT ADE 10 include; VoiceXML browser that supports the features of both VoiceXML 2.0 and 2.1 specifications, support for Media Resource Control Protocol (MRCP) 2.0 for automated speech recognition (ASR) and text-to-speech (TTS), Video messaging solutions with Dialogic's Host Media Processing (HMP) 3.0 software, High-density conferencing, Expanded support for speech technologies including the Nuance 9 speech recognition engine and the RealSpeak 4.5text-to-speech engine, enhanced SIP capabilities and support for Secure Real Time Protocol (SRTP) and SIP Transport Layer Security (TLS) and SS7 support to enable SMS communication through GSM.Jai C.S is a contributing editor for TMCnet. Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is, Best Practices in Agent Retention brought to you by Enkata. |
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